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Old 11-01-2007, 10:18 AM
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Thumbs down Order status still pending, not able to download

Hello,

So, how long does it take to allow user to download a template from the Pligg Pro site after the payment has been received?

I've been waiting for over 2 days now and sent email yesterday, of course, no replies to that either.
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Old 11-01-2007, 12:02 PM
Casual Pligger
Pligg Version: 9.8
Pligg Template: mico
 
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Same here, I don't know how this thing works. I bought the "Submit Pro" package 3 days back and got no email,nothing...i even emailed 'eric@pligg.com" but no replies so far...

I just checked the download section and my file is there ready to be downloaded..

happy now :)

Last edited by mickscool; 11-01-2007 at 12:08 PM..
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Old 11-01-2007, 04:09 PM
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Pligg Version: SVN
Pligg Template: Wistie
 
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I've replied to every email (usually within a few hours) that people have sent to eric@pligg.com or through the contact form on the shop. Please let me know if you didn't receive the email, and check your spam folder. It was sent from eric@pligg.com

After checking into my mail I have sent reply emails to both of you. Invisontech should have received his email within about an hour of sending it. Mickscool's email I accidentally missed because of the title. I will email you a response right now.

Invisiontech:
Message received: Oct 31, 2007 1:19 PM
Reply sent back:
Oct 31, 2007 2:22 PM
Please check your spam folder.
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Last edited by Yankidank; 11-01-2007 at 04:09 PM.. Reason: Saw Mickscool's update.
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Old 11-01-2007, 08:31 PM
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Thanks, I checked the spam folder but there is nothing from pligg.

I only have these messages from pligg, please see screenshot.
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Old 11-01-2007, 09:14 PM
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I resent the email. These should be going to your username @gmail.com correct?
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Old 11-01-2007, 09:46 PM
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Turns out that the email provided in the contact form was not his actual email address, so I had no way to contact him back. Time to close this thread.
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