The following are several rules the must be followed when you want to create a new thread concerning a bug or problem that you might come across while using Pligg. Please follow these seven steps to keep the admins from going crazy and to help improve our support. By following the directions and providing the information below we will be able to serve you faster.
1. Search the forum before starting a new thread. Be sure to also search the wiki, even though it is a limited at this time.
2. Before starting a new thread please make sure that your permissions are correct by running /Smarty_Test.php. Your results should look something like this. This is often a problem with fresh installs.
3. If a solution can not be found from previous threads, please create a new thread.
4. In your thread please give us your Pligg version, template (version if available), your URL and any other information that might help detail your problem. BE SPECIFIC.
5. Please make sure that the info.php file is viewable on your site's root. This will assist us in diagnosing problems.
6. Do not bump your own thread for at least 5 days. Be patient.
7. If you find a solution to your own problem, please post your solution to your thread to assist anyone else who might come across the same problem in the future.
Linear Mode
