Index.php won't open to install

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Old 02-12-2009, 04:08 PM
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When I try to open index.php in my browser from the install folder it won't open.

I also tried to open the index.html file in my browser from the same (install) folder and it opened fine.

But when I try to open the index.php i get the following error:

------------------------------------------------------------
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@mywebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
--------------------------------------------------------------------------------------------

Any help is appreciated...

Last edited by nigelnix; 02-12-2009 at 04:10 PM. Reason: forgot some details
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Old 02-12-2009, 04:23 PM
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try going to /install/install.php directly, or view the readme.html file to start.

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Old 02-13-2009, 06:48 AM
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Thank you for your quick reply.

I tried installing form install/install.php and got the same error.

I find it strange because I am used to installing scripts and have never had a problem.

This site is on my reseller account and it should be ok but it won't cooperate...lol

Here are my error logs:

[Fri Feb 13 05:09:53 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 05:08:49 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 04:37:30 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 04:37:20 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 03:53:47 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 03:53:47 2009] [error] [client 87.123.5.221] SoftException in Application.cpp:252: File "/home/eight/public_html/index.php" is writeable by group
[Fri Feb 13 03:50:07 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 03:14:45 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/404.shtml, referer: http://www.eightballgrifter.com/
[Fri Feb 13 03:14:45 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/templates, referer: http://www.eightballgrifter.com/
[Fri Feb 13 03:13:54 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 03:13:29 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/404.shtml
[Fri Feb 13 03:13:29 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/favicon.ico
[Fri Feb 13 03:13:28 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 03:11:08 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/404.shtml
[Fri Feb 13 03:11:08 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/favicon.ico
[Fri Feb 13 03:11:07 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 00:51:31 2009] [error] [client 68.127.187.139] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 23:17:22 2009] [error] [client 75.37.183.165] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 22:09:53 2009] [error] [client 66.249.67.1] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 21:17:41 2009] [error] [client 85.89.237.100] File does not exist: /home/eight/public_html/500.shtml, referer: Band Links - Rockabilly Central
[Thu Feb 12 20:41:17 2009] [error] [client 75.33.12.107] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 16:50:09 2009] [error] [client 89.122.29.128] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 16:44:53 2009] [error] [client 89.122.29.128] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 16:24:31 2009] [error] [client 24.75.137.250] File does not exist: /home/eight/public_html/404.shtml, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 16:24:31 2009] [error] [client 24.75.137.250] File does not exist: /home/eight/public_html/pics, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 16:24:24 2009] [error] [client 24.75.137.250] File does not exist: /home/eight/public_html/404.shtml, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 16:24:24 2009] [error] [client 24.75.137.250] File does not exist: /home/eight/public_html/pics, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 13:58:36 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 13:23:11 2009] [error] [client 208.80.194.33] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 13:23:11 2009] [error] [client 208.80.194.33] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 13:12:57 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 13:04:24 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 13:02:55 2009] [error] [client 200.207.190.242] File does not exist: /home/eight/public_html/404.shtml, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 13:02:55 2009] [error] [client 200.207.190.242] File does not exist: /home/eight/public_html/pics, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 13:02:49 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:44:58 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:44:51 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:44:48 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:43:24 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/404.shtml, referer: http://www.eightballgrifter.com/install/index.html
[Thu Feb 12 12:43:24 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/install/templates, referer: http://www.eightballgrifter.com/install/index.html
[Thu Feb 12 12:42:12 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:41:19 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:28:07 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:27:52 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 12:26:45 2009] [error] [client 87.123.27.169] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 11:19:55 2009] [error] [client 91.205.124.16] File does not exist: /home/eight/public_html/500.shtml
[Thu Feb 12 11:19:55 2009] [error] [client 91.205.124.16] File does not exist: /home/eight/public_html/404.shtml
[Thu Feb 12 11:19:55 2009] [error] [client 91.205.124.16] File does not exist: /home/eight/public_html/robots.txt
[Thu Feb 12 09:41:25 2009] [error] [client 66.235.124.1] File does not exist: /home/eight/public_html/404.shtml
[Thu Feb 12 09:41:25 2009] [error] [client 66.235.124.1] File does not exist: /home/eight/public_html/3
[Thu Feb 12 09:41:10 2009] [error] [client 66.235.124.1] File does not exist: /home/eight/public_html/404.shtml
[Thu Feb 12 09:41:10 2009] [error] [client 66.235.124.1] File does not exist: /home/eight/public_html/robots.txt
[Thu Feb 12 07:12:08 2009] [error] [client 150.209.45.120] File does not exist: /home/eight/public_html/404.shtml, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 07:12:08 2009] [error] [client 150.209.45.120] File does not exist: /home/eight/public_html/pics, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 07:11:33 2009] [error] [client 150.209.45.120] File does not exist: /home/eight/public_html/404.shtml, referer: fatrosexual: 02/01/2004 - 03/01/2004
[Thu Feb 12 07:11:33 2009] [error] [client 150.209.45.120] File does not exist: /home/eight/public_html/pics, referer: fatrosexual: 02/01/2004 - 03/01/2004

It's a preowned domain but it's on my hosting account so I don't know why this other URL is in myerror logs:

fatrosexual: 02/01/2004 - 03/01/2004

Last edited by nigelnix; 02-13-2009 at 07:27 AM.
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  #4 (permalink)  
Old 02-13-2009, 10:23 AM
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Error log doesn't really help, not sure why you are receiving errors. What web host are you using?

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Old 02-15-2009, 08:05 PM
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any resolution to this problem, I am having a similar issue.
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  #6 (permalink)  
Old 02-18-2010, 05:59 PM
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Join Date: Apr 2008
Posts: 16
same problem here, i'm getting this errors:

Quote:
[Fri Feb 13 03:50:07 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/500.shtml
[Fri Feb 13 03:14:45 2009] [error] [client 87.123.5.221] File does not exist: /home/eight/public_html/404.shtml, referer: Eight Ball Grifter
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  #7 (permalink)  
Old 04-15-2010, 04:32 PM
New Pligger
Pligg Version: 1.0.3
 
Join Date: Apr 2010
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same problem, help please. firefox is searching and the install admin do not appears. It worked great before. Thanks
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Old 04-15-2010, 05:45 PM
Yankidank's Avatar
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I'm not sure what your problem is maxfr, you will need to be more specific. The preivous user never really gave us any useful information. I think it was related to their web host more than Pligg.

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  #9 (permalink)  
Old 04-15-2010, 06:19 PM
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Quote:
Originally Posted by Yankidank View Post
I'm not sure what your problem is maxfr, you will need to be more specific. The preivous user never really gave us any useful information. I think it was related to their web host more than Pligg.

Ok. I think also, that it's due to the servor when i removed the database or the ftp content. I'll contact them and will post an answer later. Thanks.
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