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  1. #1
    Junior Member dictio's Avatar
    Joined
    Sep 2011
    Posts
    2

    problems sending the validate user email

    Hi there:
    we are having troubles sending the validate user email to the new users. We do send the welcome email and the forgotten password email, but the validate user mail doesn't work. We would like to activate it (so far as we know, configure > misc > validate user mail), but when we do, the new user tries to sign in, fills the user name, email and password and click to activate, the web goes to a wrong page. So the user doesn't know if Sometimes we have activated the user validation email, but the new user gets stuck and the don't receive the mail.
    Our website is dictio.es
    Please, any help will be welcome, thanks,
    Dictio

    The problem is still there and I have not received any answer... Please, if you need more information about the case, please, ask. And if you cannot help me, just let me know. Thanks.
    Last edited by UnderDogg; 03-30-2012 at 01:45 AM.

  2. #2
    Moderator UnderDogg's Avatar
    Joined
    Mar 2012
    Posts
    42
    I cannot help you with the actual solution to the problem, but I can help you with clarification of your question:
    Quote Originally Posted by dictio View Post
    the new user tries to sign in, fills the user name, email and password and click to activate, the web goes to a wrong page
    Be as detailed as you can about this 'wrong page'. What is the Url, what is the text on the page, are you using Url method 1 or 2, etc, etc.
    I don't speak spanish and on your site I don't see the English version if you have one.

    Quote Originally Posted by dictio View Post
    So the user doesn't know if Sometimes we have activated the user validation email, but the new user gets stuck and the don't receive the mail.
    Can you explain what you mean please?

  3. #3
    Pligg Founder Yankidank's Avatar
    Joined
    Dec 2005
    Location
    San Francisco, CA
    Posts
    5,065
    Site
    http://pligg.com/demo/
    I believe this problem has been addressed since the 1.2.0 release. You can either upgrade to the latest SVN version of Pligg, or wait about 10 days for the next release (1.2.1). We should have a new version out relatively soon.
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